Dear Valued Customer, The purpose of this announcement is to notify you of a CSG exemption being claimed by Telstra due to Mass Service Disruptions in QLD, reference number 20150223-QLD-E-C-P-SOUTHEAST QLD AND NORTHERN NSW. A declaration of the affected areas was published in Courier Mail and Daily Telegraph on 31/03/2015 and can be Downloaded Here.This […]

This communication is to notify customers of our Operational Support for the Easter long weekend: We hope you enjoy your long weekends.   Date Faults & Technical Support Billing Customer Care Friday 03rd April 9AM – 5PM Closed Closed Saturday 04th April 9AM – 6PM Closed Closed Sunday 05th April 9AM – 5PM Closed Closed […]

Roctel would like to advise our customers that there was an unplanned outage on our DSL network in Victoria on Wednesday 14th May. There were up to 8,000 services affected during this outage which spanned from 14th May 10:11 until this morning 15th May 06:05.  All services have now been restored. Please contact our Technical Support […]

The treasurer will be releasing the Federal 2014/15 Budget tonight. The outlined changes are going to affect both individuals and businesses. Changes for business could mean incentives for hiring workers over 50, higher cost of fuel and changes to tax deductions at the end of this financial year. For further information.    

The purpose of this announcement is to notify you of a CSG exemption being claimed by Telstra due to Mass Service Disruptions in the Hunter and Mid North Coast Districts of New South Wales. A declaration of the affected areas was published in the Daily Telegraph on 5th May 2014 and can be Downloaded Here. This […]